📋 Condition: Used - Tested and checked in perfect working condition.

✔️ Quality control: Each phone has been fully tested (audio, network, screen, keys).

🛡️ Warranty: 30 days satisfaction or money back

📦 Shipping: Fast and secure shipping with carrier tracking number.

📄 Invoice: Professional paper invoice with 0% VAT included with each package.

💯 Authenticity: All our equipment is authentic and original Mitel.

⚙️ Configuration: These phones require a compatible VoIP infrastructure (Mitel server, SIP-compatible IP PBX, or cloud solution). We do not provide technical support for configuration and integration into your phone system.

💻 Software: The phones come with their original firmware. We disclaim any responsibility regarding the software part and any potential updates. Please consult a Mitel integrator for compatibility questions with your system.

📞 Are these Mitel 5330 IP phones compatible with all VoIP systems?

The Mitel 5330 is compatible with Mitel MiVoice Business, MiVoice Office, and SX-200 ICP systems. It also supports the standard SIP protocol, making it compatible with most IP PBX servers and VoIP cloud solutions that support the SIP protocol. For optimal compatibility with your phone infrastructure, we recommend checking the technical specifications of your system or consulting your telecom integrator.

🔌 Do I need a power adapter or is Power over Ethernet sufficient?

The Mitel 5330 IP phones support Power over Ethernet (PoE) according to the IEEE 802.3af standard. If your network switch supports PoE, no power adapter is needed. The phone will be powered directly via the Ethernet cable. Otherwise, a 48V DC optional adapter is required (not included in this offer). This PoE solution simplifies installation and reduces wiring.

📦 What accessories are included with each phone in the lot?

Each Mitel 5330 phone comes complete with its handset, base, and coiled handset cord. Ethernet network cables are not included. The phones are ready to be deployed on your VoIP network upon receipt. For programmable key extension modules or Bluetooth accessories, these are available separately.

🎧 Does wideband audio quality work with all systems?

The Mitel 5330 IP Phone features wideband audio via the G.722 codec, providing HD audio quality (7 kHz instead of 3.4 kHz in traditional telephony). To benefit from this superior quality, your phone system and network infrastructure must also support the G.722 codec. The provided handset is designed for wideband audio. This technology significantly improves communication clarity, reducing auditory fatigue during prolonged calls.

🛠️ Can I program the keys myself on these professional phones?

Absolutely! The Mitel 5330 has 24 self-labeling programmable keys that display on the LCD screen. You can program them directly from the phone's menu, via the built-in web configuration tool, or remotely through your phone server. Set up speed dials, additional lines, call transfer functions, or BLF (Busy Lamp Field) keys to monitor the status of other extensions. The intuitive interface makes customization according to your business needs easy.

🌐 Does the built-in Ethernet switch allow for daisy-chaining a computer?

Yes, the Mitel 5330 includes a dual-port 10/100 Mbps Ethernet switch. You can connect the phone to your network via one port, and plug your computer into the second port of the phone. This optimizes your network cabling by using a single wall outlet for two devices. The phone automatically manages voice traffic prioritization (QoS) to ensure call quality even if the computer consumes bandwidth.

💼 Are these phones suitable for a call center or customer service?

Perfectly! The Mitel 5330 is designed for intensive use in a professional environment. It supports essential ACD (Automatic Call Distribution) functions for call centers, offers an RJ9 headset port to connect a professional wired headset, and its backlit screen makes it easy to read call information. The wideband audio quality and full duplex speaker ensure optimal comfort for agents who spend many hours in communication.

🔄 How to reset a Mitel 5330 phone?

The reset of the Mitel 5330 IP is done via the phone's Settings menu. You can perform a factory reset to completely reconfigure the device. This operation is useful before deploying phones on your new system or to resolve configuration issues. The complete process is detailed in the Mitel user guide. Note that the reset will erase all custom configurations and programmed keys.