Description
📞 Mitel 3300 MXe III Controller - High Performance IP-PBX 📞
Professional IP telephony controller - Tested and operational with power supply
✨ Product Description
We offer you a Mitel 3300 MXe III Controller (reference 50006269), an enterprise-class IP-PBX controller belonging to the prestigious MiVoice Business range. This highly scalable IP communications platform is designed to support 40 to 1400 users, providing businesses with a comprehensive solution combining advanced VoIP telephony, unified messaging, automatic call distribution (ACD), and integrated collaborative applications.
The MXe III (Media eXchange enhanced) represents the advanced generation of Mitel 3300 controllers, offering exceptional performance with support for 2000 simultaneous SIP trunks, clustering up to 999 controllers for multi-site environments, and over 500 professional telephony features. This system has been tested and verified to be in good working condition by our technicians and is ready for deployment in your unified communications infrastructure.
✅ Delivered complete with its power supply: This professional equipment is provided with its original power supply, allowing for immediate commissioning. The controller features a distributed architecture, integrated SSD/HDD SATA storage for the system, embedded DSP modules for transcoding and compression, and Gigabit Ethernet network ports for high-performance LAN/WAN connectivity.
⚠️ The photos are for illustration purposes only. Only the content of the listing is authoritative for the exact product reference and included accessories. If in doubt, feel free to contact us.
🔧 Technical Specifications
ICP Controller
Mitel OEM Part#
High scalability
Native SIP support
LAN/WAN Gigabit
PRI/QSIG/DPNSS
Digital ISDN
VoIP Compression
Integrated voicemail
65,000+ IP ports
System and data
Power supply included
19" rack format
Robust construction
MiVoice Business
Proper operation
✨ Key Features
- Over 500 telephony features covering all business communication needs
- Complete IP-PBX with support for IP phones, SIP, analog and digital terminals
- Integrated Unified Messaging: voicemail, voice email, SMS notification
- Sophisticated auto-attendant with multi-level IVR (Interactive Voice Response)
- ACD (Automatic Call Distribution) for call centers and customer services
- Transparent IP Network multi-site with Q.SIG, DPNSS, ISDN/PRI protocols
- Integrated Mobility : WiFi support, DECT IP, mobile twinning, softphones
- Distributed Clustering with data synchronization between controllers for high availability
- Intuitive Web Management via browser for simplified administration
- Advanced Security : SRTP encryption, TLS, 802.1X authentication, ACL
🔌 Connectivity Capabilities
- Massive SIP Trunking : up to 2000 SIP trunks for VoIP operators and inter-site links
- Embedded T1/E1 Modules : maximum of 3 modules for PRI ISDN, QSIG, T1-D4, DASS II, DPNSS
- BRI Interfaces : up to 12 ISDN Basic Rate interfaces for digital access
- Analog Ports via AOB (Analog Option Board) : LS trunks, ONS extensions, paging
- Dual Gigabit Ethernet : LAN 10/100/1000 for internal network and WAN for uplink/Internet
- Serial and USB Console for local administration and system maintenance
- Modular Expansion via additional cards for specific needs
- Support for Various Phones : Mitel 5000/6000 series, third-party SIP, analog, digital
📱 Integrated Applications and Services
- Unified Messaging Standard : voicemail boxes with email, Web, phone access
- Auto-attendant Server with customizable menus and intelligent time-based routing
- Complete ACD : queues, agent skills, real-time supervision, reporting
- Mitel Mobility : mobile extension, dual-ring, hot-desking, remote office
- Presence and Collaboration : real-time status, integrated PC/mobile softphones
- Audio conferencing for up to 24 simultaneous participants by default (expandable)
- Wireless support: WiFi (802.11a/b/g/n) and DECT IP for campus mobility
- CTI integration: APIs for CRM coupling, business applications, wallboards
- Call recording (with optional license) for compliance and training
- Advanced reporting: traffic statistics, trunk usage, ACD performance
💼 Professional Use Cases
- Multi-site SMEs with 50 to 1000 employees requiring complete unified communications
- Head offices with remote branches connected via transparent IP network
- Call centers with up to several hundred agents with ACD and supervision
- Hotels and hospitality: room management, billing, guest voicemail
- Healthcare facilities: caregiver mobility, alarm integration, short numbers
- Educational campuses: telephony for dorms, offices, classrooms with mobility
- Administrations and public services with high availability and compliance needs
- Multi-store retail: centralization of communications, hold music, announcements
- Legacy PBX migration: replacing Nortel, Avaya, Siemens with modern IP
- Laboratories and training: complete platform for IP telephony certifications
🏆 Advantages of the Mitel 3300 MXe III
- Exceptional scalability: from 40 to 1400 users on the same platform without migration
- Distributed architecture with clustering for geographic redundancy and shared load
- Protected investment: hot-pluggable additional modules for future expansion
- Interoperability with legacy PBX (Q.SIG, DPNSS) and modern SIP operators
- Reduced total cost of ownership: included applications, no expensive per-feature licenses
- Centralized management: single administration for distributed multi-site systems
- Carrier-grade reliability: industrial components for 24/7/365 operation
- Extended support: large community, abundant documentation, available parts
- Smooth migration to Cloud: coexistence with Mitel MiVoice Connect/CloudLink
- Standards compliance: SIP, H.323, RTP/SRTP, IPv4/IPv6 dual-stack
✅ Our Customer Commitments
- ✔️ 30-day warranty for your peace of mind
- ✔️ Tested and verified hardware: correct boot, functional system, operational interfaces
- ✔️ Power supply included: controller ready to plug in and configure
- ✔️ Secure and fast shipping with carrier tracking number
- ✔️ Professional invoice with 0% VAT in paper format included in each package
- ✔️ Authentic Mitel equipment with original OEM reference 50006269
⚠️ Important: We do not provide technical support or software assistance. The installation, MiVoice Business configuration, extension and trunk settings, ACD programming, and network integration must be performed by your telephony administrator or a certified Mitel technician. No responsibility will be assumed regarding the software part, optional licenses, IP phones (not included), additional extension cards, or integration into your existing architecture.
❓ Frequently Asked Questions (FAQ)
📌 Has the controller been tested and what is its exact condition?
Yes, this Mitel 3300 MXe III has been tested and verified by our technicians. The controller starts correctly, the MiVoice Business system initializes, the network ports are functional, and the administration interface is accessible. The cosmetic condition is good with possible normal signs of use (scratches, marks). The system is ready for configuration and deployment in your phone infrastructure.
📌 Are IP phones included with the controller?
No, no phones are included. You will need to separately acquire compatible Mitel IP phones (5000, 6000 series) or standard SIP phones. The controller also supports analog terminals (via AOB cards), digital phones, PC/mobile softphones, and WiFi/DECT wireless devices. Also plan for Ethernet network cables and PoE switches to power IP phones.
📌 What version of MiVoice Business is installed and can it be updated?
The controller has a functional version of MiVoice Business (formerly Mitel 3300 ICP Software). The exact version depends on the latest update applied. You can update the software via the Mitel Online portal if you have a Mitel maintenance contract or partner access. Updates include security fixes and new features. We do not provide support for firmware upgrades.
📌 What extension modules are installed in this controller?
The controller is sold in its current configuration. The standard MXe III can accommodate T1/E1, BRI, DSP modules for transcoding, and other specialized cards. Without opening the chassis, we cannot guarantee specific modules installed. The system operates in basic configuration with Gigabit Ethernet network ports and native SIP support. Additional modules can be added as needed (available separately).
📌 Does this controller require software licenses to operate?
The basic features are included: IP telephony, standard voicemail, basic auto-attendant, call routing. Some advanced features may require optional licenses: sophisticated ACD, call recording, advanced mobility, high number of SIP ports, detailed reporting. Licenses are generally tied to the hardware but check licensing status via the admin console. No additional license is provided with this sale.
📌 Can I connect this controller to a modern SIP operator?
Absolutely! The Mitel 3300 supports up to 2000 SIP trunks for VoIP operator connections (OVH Telecom, Orange Business, Keyyo, etc.) or inter-site links. Configuration requires SIP proxy settings, authentication, codecs, and routing. The system also supports traditional PRI ISDN via T1/E1 modules if you prefer classic digital operator access. SIP compatibility is generally excellent with major operators after appropriate configuration.
📌 Do you offer a basic configuration or startup assistance?
No, no technical support is provided. The controller is delivered with factory default configuration or previous configuration (erasable via reset procedure). The initial configuration, creation of extensions, SIP/PRI trunk settings, scheduling, messaging, ACD requires certified Mitel expertise. We recommend an experienced Mitel telecom technician or authorized partner. Documentation and training are available through the Mitel Learning Center.
📌 Can this controller replace an existing Alcatel or Aastra PABX?
Technically yes, with migration planning. The Mitel 3300 offers equivalent or superior features to legacy systems. However, existing proprietary phones (Alcatel 4000/8000, Aastra) are not directly compatible - replacement with Mitel IP or standard SIP phones is required. Migration can be gradual in parallel via Q.SIG/PRI gateways. Planning, user training, and IT team retraining are essential for successful migration.
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