Description
📞 Set of 2 ShoreTel Voice Switches - ShoreGear 90 + ShoreGear E1K - VoIP Telephony Switches - Distributed PABX - Analog and E1 PRI Trunking 🔴
📞 Set of Two ShoreTel Voice Switches for Enterprise IP Telephony Infrastructure
📦 Complete Set of 2 ShoreTel Devices
This offer includes two complementary ShoreTel voice switches for a complete IP telephony infrastructure: ShoreGear 90 (SG-90) supporting up to 90 IP phones with loop start analog trunks, and ShoreGear E1K (SG-E1K) providing a high-capacity 30-channel E1 PRI interface for telecom operator links or existing legacy PABX gateway. Ideal solution for multi-site ShoreTel distributed phone system deployment or spare parts maintenance for installed bases.
🔴 Important - Red Light Present: Both devices have been tested and power on. However, a red light is visible on one of the two units (see photos). This light may indicate a system alert, configuration error, module fault, or alarm requiring diagnosis. The affected device powers on but may need technical intervention, reconfiguration, or component replacement. Transparent sale with known condition, ideal for technical buyers familiar with ShoreTel systems or for spare parts recovery.
✨ ShoreTel ShoreGear Voice Switches tested used condition, professional IP telephony equipment with ShoreTel proprietary distributed architecture (now Mitel MiVoice Connect). These VoIP switches handle phone calls, intelligent routing, integrated voicemail, conferencing, and operator trunk connections for enterprise systems with 50-200 users. ShoreTel’s unique distributed architecture eliminates a single central server failure point, with each voice switch autonomously processing calls for maximum resilience. Proven solution deployed in thousands of SMBs, university campuses, medical clinics, and public administrations requiring reliable critical business communications.
📋 Technical Specifications - ShoreGear 90
Voice Switch 1U Half-Width
ShoreTel IP Phones
Softphones, SIP Devices
Unified Messaging
Email Integration
4 Analog FXS Extensions
Total: 12 Analog Ports
Dual Network Uplinks
Network Redundancy
Overhead Paging Output
Night Bell Service
Local Configuration
Troubleshooting Access
19 inches / 2 = 9.5 inches
Rack Space Saving
50-60 Hz
Power Consumption: 40W max
📋 Technical Specifications - ShoreGear E1K
E1 PRI Trunking Gateway
30 Simultaneous Voice Channels
Euro ISDN Signaling
Link Diagnostics
Troubleshooting Tool
Dual Network Redundancy
Automatic Failover
Legacy PBX Gateway
Operator Interconnection
Flexible Installation
Low Footprint
50-60 Hz
Power Consumption: 25W typical
🎯 ShoreTel System Features
- Resilient Distributed Architecture - Embedded call control in each voice switch eliminating a single central server failure point, each site managing calls locally even with WAN inter-site connection loss ensuring critical telephone service continuity
- Unified Integrated Voicemail - Unified voicemail with email notifications, optional voicemail-to-text transcription, conversation recordings for regulatory compliance, and Microsoft Outlook/Exchange integration for voicemail access via email inbox
- 6-Party Conferencing - Audio conferences with up to 6 simultaneous participants with dynamic add/remove, conference recording, training archiving, and on-demand conferencing bridges without complex prior reservation
- Auto-Attendant IVR - Automatic telephone switchboards with configurable interactive voice response (IVR) servers featuring multi-level menus, time-based routing according to office hours, personalized seasonal messages, and intelligent conditional transfers
- Hunt Groups ACD - Simultaneous/sequential/top-down ringing call groups for technical support teams, sales services, or help desks with automatic overflow, timed overflow, and response time abandonment monitoring statistics
- Office Anywhere Mobility - Desk phone extension following mobile users with smartphones ringing simultaneously with desk and mobile phones, seamless mid-call transfers between devices and PC/Mac softphone applications turning computers into full telephone stations
- Call Recording Compliance - On-demand or automatic conversation recordings for regulated financial, medical, and legal sectors with secure encrypted archiving, timestamped conversation search, and MIFID/SOX/HIPAA compliance according to legislation
- Standard Protocols - Supports MGCP Media Gateway Control Protocol for proprietary ShoreTel IP phones, open standard SIP for third-party softphone interoperability, and SMDR/SMDI PBX legacy integrations for gradual migrations
🔍 Applications and Use Cases
ShoreTel ShoreGear voice switches are used in various multi-site business applications: headquarters hosting ShoreGear 90 central phone system connecting 80 user extensions plus local telecom operator analog trunks, remote regional offices with ShoreGear 30/50 connected via VPN WAN automatic least-cost routing call routing based on operator tariffs, ShoreGear E1K integration as a gateway between modern ShoreTel VoIP infrastructure and legacy Alcatel/Avaya traditional PBX preserving existing digital phone hardware investments during gradual migrations, university campuses deploying voice switches in academic buildings and student residences with transparent inter-site numbering, medical facilities, clinics, and medical offices requiring HIPAA compliance for recording patient phone consultations and medical record documentation, SMB contact centers managing inbound call queues with wait time and abandonment statistics for agent staffing optimization, or manufacturing and industrial companies connecting legacy analog phone lines, fax machines, and security alarm equipment to modern IP infrastructure. ShoreTel’s distributed architecture is especially suited for geographically dispersed organizations with multiple regional offices requiring resilient, high-availability communications without reliance on a single central datacenter vulnerable to WAN network outages.
📸 Important: Photos are provided for illustration only. Only the exact content mentioned in this listing is authoritative for the product reference and included items. Please carefully review photos showing the red light and contact us for clarifications before purchase.
🔴 Status and Diagnostics
Red Light - Important Information
A red light appears on one of the two machines during startup or normal operation. On ShoreTel voice switches, a red LED can indicate several situations requiring attention:
- System alarm: IP configuration error, missing Director management server connection, or license detection issue
- Module fault: Defective analog FXO/FXS trunk card or damaged ports requiring hardware replacement
- Network Issue: Loss of redundant network connectivity, DHCP/DNS server timeouts, or SIP/MGCP protocol errors
- Firmware Error: Corrupted software image, incomplete bootup, or incompatible firmware version requiring reflash
- Temperature/Power: Component overheating, fan failure, or power supply voltages out of specification
Without access to a full ShoreTel environment (Director server, proper network configuration, valid licenses), precise diagnosis of the red status light is difficult to definitively establish. The device powers on and electronics appear functional but will likely require intervention by a certified ShoreTel technician or experienced administrator to resolve the identified issue.
✅ Condition and Warranties
- Devices Power-On Tested - Both voice switches power on correctly, pass POST (power-on self-test), power LED active, and fans operational confirming basic electronics functionality
- Red Status Light Present - Full transparency: one device shows a red status light requiring technical diagnosis; the second device may be fully functional or also have limitations not immediately visible without a full test environment
- Sold AS-IS Condition - Equipment sold used without comprehensive operational warranty due to inability to fully test without complete ShoreTel infrastructure (Director server, licenses, compatible IP phones)
- 30-Day Limited Warranty - Limited protection against complete failure preventing startup (dead power supply, critical bootup failure) with possible return and exchange; red status light known issue excluded from warranty as documented problem in listing
- Ideal for Experienced Technicians - Suitable for buyers familiar with ShoreTel telephony systems who have troubleshooting skills, access to manufacturer diagnostic tools, or need spare parts for recovering components like analog modules, motherboards, processors, spare parts
- All consumables are original and authentic brand - We do not sell any compatible toner or cartridges
- Secure Shipping - Professional double foam protection packaging with carrier tracking number for full traceability
- Professional Invoice - Paper invoice with 0% VAT included in each package for business accounting
⚠️ Disclaimers
Technical Support and Configuration:
- No ShoreTel Director server, software licenses, ShoreTel IP phones, or complete infrastructure provided; switches sold as hardware modules only, requiring a full system environment for operational functionality
- We do not provide technical support for ShoreTel Director installation and configuration, dial plan programming and call routing, troubleshooting error indicators, firmware reflashing, SIP trunk integrations with operators, or system administrator training.
- Ethernet network cables, RJ-21X analog trunk cables, 120-ohm RJ-45 E1 cables, DB-9 console cables, power supplies, technical documentation, or accessories not explicitly mentioned are not included.
- Compatibility of ShoreTel Director firmware versions with switch hardware, valid IP phone user licenses, and appropriate voice VLAN/QoS network configurations must be verified by the buyer before production deployment.
- A documented red indicator on the device signals a known issue; it is sold as-is, and the buyer accepts the risk and potential need for repairs or additional diagnostics after purchase to make the device fully operational in a production environment.
- For ShoreTel migrations to Mitel MiVoice Connect, new IP telephony system deployments, or professional technical support needs, we recommend contacting certified Mitel partners or specialized enterprise telephony consultants experienced with legacy ShoreTel platforms.
❓ Frequently Asked Questions (FAQ)
📦 Delivery Contents
- 1x ShoreTel ShoreGear 90 Voice Switch (SG-90)
- 1x ShoreTel ShoreGear E1K Voice Switch (SG-E1K)
- Both devices tested - confirmed startup
- Red indicator present on one of the devices (see photos)
- 1x Professional paper invoice with 0% VAT
⚠️ Not Included: ShoreTel Director server, software licenses, ShoreTel IP phones, Ethernet network cables, RJ-21X analog trunk cables, RJ-45 E1 cables, DB-9 console cables, power supplies, rack mounting kits, technical documentation, or accessories are not included. Switches are sold as used devices AS-IS with documented red indicator.
🚚 Shipping and Customer Service
We guarantee professional packaging suitable for sensitive telecom equipment: double reinforced cardboard protection with appropriate dimensions, high-density polyurethane foam individually wrapping each device, bubble wrap securing RJ-45 connectors on the rear panels, and rigid padding to prevent movement and shocks during transport and multiple handling. Both switches will be packed together in a single secure parcel. Each shipment includes a national carrier tracking number allowing real-time location until signed delivery. Our customer service remains available for questions about compatibility with specific planned projects, additional information on the red indicator visible in photos, possibilities for component recovery or spare parts, or AS-IS sale conditions with limited warranty. For organizations maintaining ShoreTel legacy infrastructures requiring assistance with Mitel MiVoice Connect migrations or technical consultations, we can recommend specialized enterprise telephony integrator partners by region. Standard shipping time is 24-48 business hours after confirmed payment receipt.
🛒 Lot of 2 ShoreTel Voice Switches - ShoreGear 90 + E1K
VoIP IP Telephony • Analog & E1 Trunking • Tested • Red Indicator • Parts/Recovery