Description
π Lot of 2 ShoreTel Voice Switches - ShoreGear 90 + ShoreGear E1K - VoIP Switches for IP Telephony - Distributed PABX - Analog and E1 PRI Trunking π΄
π Lot of Two ShoreTel Voice Switches for Enterprise IP Telephony Infrastructure
π¦ Complete Lot of 2 ShoreTel Equipment
This offer includes two complementary ShoreTel voice switches for a complete IP telephony infrastructure: ShoreGear 90 (SG-90) supporting up to 90 IP phones with loop start analog trunks, and ShoreGear E1K (SG-E1K) offering high-capacity E1 PRI interface with 30 channels for telecom operator links or existing legacy PABX gateway. Ideal solution for deploying a distributed ShoreTel phone system across multiple sites or spare parts maintenance for installed parks.
π΄ Important - Red Light Present: Both devices have been tested and start up. However, a red light is visible on one of the two machines (see photos). This light may indicate a system alert, a configuration error, a module fault, or an alarm requiring diagnosis. The affected device starts up but may require technical intervention, reconfiguration, or component replacement. Sale transparent with known condition, ideal for technical buyers familiar with ShoreTel systems or for spare parts recovery.
β¨ ShoreTel ShoreGear Voice Switches tested in used condition, professional equipment for distributed IP telephony proprietary architecture ShoreTel (now Mitel MiVoice Connect). These VoIP switches manage phone calls, intelligent routing, integrated voicemail, conferencing, and operator trunk connections for enterprise systems with 50-200 users. ShoreTel's unique distributed architecture eliminates a single point of failure with a central server, each voice switch ensuring autonomous call processing with maximum resilience. Proven solution in thousands of deployments for SMEs, university campuses, medical clinics, and public administrations requiring reliable critical business communications.
π Technical Specifications - ShoreGear 90
Voice Switch 1U Half-Width
ShoreTel IP Phones
Softphones, SIP Devices
Unified Messaging
Email Integration
4 Analog FXS Extensions
Total: 12 Analog Ports
Dual Network Uplinks
Network Redundancy
Overhead Paging Output
Night Bell Service
Local Configuration
Troubleshooting Access
19 inches / 2 = 9.5 inches
Space Saving Rack
50-60 Hz
Power Consumption: 40W max
π Technical Specifications - ShoreGear E1K
E1 PRI Trunking Gateway
30 Simultaneous Voice Channels
Euro ISDN Signaling
Link Diagnostic
Troubleshooting Tool
Dual Network Redundancy
Automatic Failover
Legacy PBX Gateway
Operator Interconnection
Flexible Installation
Low Footprint
50-60 Hz
Consumption: 25W typical
π― ShoreTel System Features
- Resilient Distributed Architecture - Embedded call control at each voice switch eliminating a single point of failure central server, each site managing calls locally even during WAN inter-site connection loss ensuring continuity of critical telephone service
- Unified Integrated Voicemail - Unified voicemail with email notifications, optional voicemail-to-text transcription, conversation recordings for regulatory compliance, and Microsoft Outlook/Exchange integration for voicemail message inbox consultation
- 6-Party Conferencing - Audio conferences for up to 6 simultaneous participants with dynamic addition/removal, conference recording archiving training, and on-demand conferencing bridges without complex prior reservation
- Auto-Attendant IVR - Automatic telephone standards interactive voice response IVR servers configurable with multi-level menus, time-based routing according to office hours, personalized seasonal messages, and intelligent conditional transfers
- Hunt Groups ACD - Simultaneous/sequential/top-down ringing call groups for technical support teams, sales services, or help desks with automatic overflow, timed overflow, and monitoring statistics on response times and drop rates
- Office Anywhere Mobility - Office phone extension following mobile users smartphones ringing simultaneously on both fixed and mobile lines, seamless mid-call transfers between devices and PC/Mac softphone applications turning computers into full telephone stations
- Call Recording Compliance - On-demand or automatic recording of conversations in regulated financial, medical, and legal sectors with secure encrypted archiving, timestamped conversation search, and compliance with MIFID/SOX/HIPAA according to legislation
- Standard Protocols - Support for MGCP Media Gateway Control Protocol for proprietary ShoreTel IP phones, open standard SIP for interoperability with third-party softphones, and SMDR/SMDI integrations for legacy PBX progressive migrations
π Applications and Use Cases
ShoreTel ShoreGear voice switches find various applications in multi-site businesses: headquarters hosting the ShoreGear 90 central telephone system connecting 80 user stations plus local telecom operator analog trunks, remote regional agencies with ShoreGear 30/50 connected via VPN WAN automatic least-cost-routing call routing according to operator pricing, integration of ShoreGear E1K as a gateway between modern ShoreTel VoIP infrastructure and legacy traditional Alcatel/Avaya PABX preserving existing digital phone hardware investments during gradual migrations, university campuses deploying voice switches in academic buildings and student residences with seamless inter-site dialing, medical establishments clinics medical offices requiring HIPAA compliance for patient phone consultation records medical records documentation, SMB call centers managing incoming call queues with statistics on wait times and drop rates for optimizing agent staffing, or industrial manufacturing companies connecting legacy analog phone lines fax machines security alarm equipment to modern IP infrastructure. The distributed architecture of ShoreTel is particularly suited for geographically dispersed organizations with multiple regional offices requiring high availability communication resilience without a single point of failure in a central data center vulnerable to WAN network outages.
πΈ Important: The photos are provided for illustration purposes only. Only the exact content mentioned in this announcement is authoritative for product reference and included items. Please carefully review the photos showing the red light and contact us for clarifications before purchase.
π΄ Status and Diagnostics
Red Light - Important Information
A red light appears on one of the two machines during startup or normal operation. On ShoreTel voice switches, the red LED can indicate several situations requiring attention:
- System Alarm: IP configuration error, absence of connection to Director management server, or license detection problem.
- Module Fault: Defective FXO/FXS analog trunk card or damaged ports requiring hardware replacement.
- Network Problem: Loss of redundant network connectivity, timeout of DHCP/DNS servers, or errors in SIP/MGCP protocols.
- Firmware Error: Corruption of bootup software image incomplete or incompatible firmware version requiring reflash.
- Temperature/Power: Overheating components, failing fan, or power supply voltages out of specifications.
Without access to a complete ShoreTel environment (Director server, appropriate network configuration, valid licenses), precise diagnosis of the red light is difficult to establish definitively. The device starts and electronics seem functional but will likely require intervention from a certified ShoreTel technician or experienced administrator to resolve the identified issue.
β Condition and Warranties
- Devices Tested Startup - Both voice switches start correctly, POST power-on self-test passing, active power LED and operational fans confirming basic functional electronics.
- Red Light Present - Full transparency: one of the devices displays a red light requiring technical diagnosis, the second device may be fully functional or also present limitations not immediately visible without a complete test environment.
- Sale AS-IS - Equipment sold in used condition without warranty for full functionality considering the impossibility of complete tests without a complete ShoreTel infrastructure (Director server, licenses, compatible IP phones).
- Limited 30-Day Warranty - Limited protection against complete failure preventing startup (dead power supply, critical bootup failure) with possible exchange return, red light status known excluded from warranty being a documented problem announcement.
- Ideal Experienced Technicians - Suitable for buyers familiar with ShoreTel telephony systems possessing troubleshooting skills, access to manufacturer diagnostic tools, or needing spare parts to recover components from analog modules and motherboard processors.
- All consumables are original and authentic brand - We do not sell any compatible toner or cartridge.
- Secure Shipping - Professional packaging with double foam protection and a tracking number for complete carrier traceability.
- Professional Invoice - Paper invoice with 0% VAT included in each package for company accounting
β οΈ Disclaimer
Technical Support and Configuration:
- No ShoreTel Director server, software licenses, ShoreTel IP phones, or complete infrastructure are provided; switches are sold as hardware modules only requiring a complete system environment for operational functionality.
- We do not provide technical support for the installation and configuration of ShoreTel Director, dial plan programming for call routing, troubleshooting error light diagnostics, firmware reflash, SIP trunk integrations with operators, or training for system administrators.
- Ethernet network cables, RJ-21X analog trunk cables, E1 RJ-45 120 ohm cables, DB-9 console cables, power supplies, technical documentation, or accessories not explicitly mentioned are not included.
- Compatibility of ShoreTel Director firmware versions versus hardware switches, valid user licenses for IP phones, and appropriate voice/QoS VLAN network configurations must be verified by the buyer before production deployment.
- A documented red light indicates a known issue sold as is, the buyer accepts the risk of needing repairs and additional diagnostics post-purchase to make the device fully operational in a production environment.
- For migrations from ShoreTel to Mitel MiVoice Connect, new deployments of IP telephony systems, or professional technical assistance needs, we recommend contacting certified Mitel partners or experienced enterprise telephony consultants familiar with ShoreTel legacy platforms.
β Frequently Asked Questions (FAQ)
π¦ Delivery Contents
- 1x ShoreTel ShoreGear 90 Voice Switch (SG-90)
- 1x ShoreTel ShoreGear E1K Voice Switch (SG-E1K)
- Both devices tested - startup confirmed
- Red light present on one of the devices (see photos)
- 1x Professional paper invoice with 0% VAT
β οΈ Not Included: ShoreTel Director server, software licenses, ShoreTel IP phones, Ethernet network cables, RJ-21X analog trunk cables, E1 RJ-45 cables, DB-9 console cables, power supplies, rack mounting kits, technical documentation or accessories are not included. Switches sold as standalone devices in used condition AS-IS with documented red light.
π Shipping and Customer Service
We guarantee professional packaging suitable for sensitive telecom equipment: double protection with reinforced cardboard of appropriate dimensions, high-density polyurethane foam wrapping each device individually, bubble wrap securing RJ-45 connectors on the back, and rigid bracing to prevent movement and shocks during transport and multiple handling. The two switches will be packaged together in a single secure parcel. Each shipment includes a national carrier tracking number allowing real-time location until signed delivery. Our customer service remains available for questions about compatibility with specific projects, additional information about the visible red light in photos, possibilities for recovering components or spare parts, or AS-IS sale conditions with limited warranty. For organizations now with legacy ShoreTel infrastructures requiring assistance with Mitel MiVoice Connect migrations or technical consultations, we can recommend specialized enterprise telephony integration partners based on region. Standard shipping time is 24-48 hours on business days after payment confirmation.
π Lot of 2 ShoreTel Voice Switches - ShoreGear 90 + E1K
VoIP IP Telephony β’ Analog Trunking & E1 β’ Tested β’ Red Light β’ Parts/Recovery