❓ Is the phone really tested and in good condition?
Yes, absolutely. Each Yealink T29G IP phone is carefully tested before shipment. We check the startup, audio quality of the handset and speaker, color screen display, Gigabit network connectivity, button functionality, and USB port. The device is cleaned and delivered ready to use with a 30-day warranty for your peace of mind.
❓ What accessories are included with the phone?
The Yealink T29G phone comes complete with its adjustable stand (set at 2 angles), its universal AC power supply (100-240V), and its handset with a coiled cord. The Ethernet network cable may be included depending on availability. Extension modules, headsets, and Bluetooth USB dongles are not included and must be ordered separately if needed.
❓ Is the phone compatible with my current VoIP system?
The Yealink SIP-T29G is compatible with most IP telephony systems based on the standard SIP protocol. It works perfectly with popular IPBX systems like 3CX, Asterisk, FreePBX, BroadSoft BroadWorks, and many other VoIP servers on the market. The phone also supports major cloud telephony providers (SIP Trunk). For specific compatibility with your infrastructure, feel free to contact us.
❓ Can a headset be used with this phone?
Yes, the Yealink T29G offers several options for connecting a headset. It has a standard RJ9 headset jack for wired headsets, an EHS (Electronic Hook Switch) support for compatible professional wireless headsets, and a USB port allowing the use of a Bluetooth dongle for wireless headsets. This flexibility makes it an ideal choice for users requiring mobility and comfort during long conversations.
❓ What is the difference between PoE power and the power adapter?
The Yealink T29G can be powered in two ways. PoE (Power over Ethernet) allows it to receive electricity directly via the network cable if your switch supports this technology (IEEE 802.3af), thus eliminating the need for a dedicated power outlet. Otherwise, the provided AC power adapter (100-240V) allows for traditional power via a wall socket. Both methods offer the same performance; the choice depends on your network infrastructure.
❓ How many phone lines can be configured simultaneously?
The Yealink SIP-T29G supports up to 16 simultaneous SIP accounts. This means you can configure up to 16 different phone identities (numbers, extensions) on a single device. This capability is particularly useful for assistants, managers handling multiple departments, or businesses wishing to centralize several lines on a single terminal. Each account can be associated with a programmable key for quick switching.
❓ Is the T29G's touch screen really touch-sensitive?
No, the screen of the Yealink T29G is a high-resolution color TFT display but it is not touch-sensitive. Navigation is done via the function keys located below the screen and the programmable buttons. This design offers superior reliability and a longer lifespan compared to touch screens in a high-intensity professional environment. The interface remains very intuitive thanks to the graphical menu and clear icons.
❓ Can we add extension modules for more keys?
Yes, absolutely. The Yealink T29G supports up to 6 EXP20 extension modules that can be daisy-chained together. Each EXP20 module adds 20 programmable keys with an LCD screen and LED indicators, allowing for up to 240 additional keys (147 keys in total with the phone). This expandability makes the T29G an excellent choice for receptionists, operators, or anyone needing to supervise multiple lines.
❓ How does the audio quality of the T29G compare to other models?
The Yealink T29G features Optima HD Voice technology, which represents the best of the Yealink range in terms of audio quality. This technology combines optimized hardware and software to maximize acoustic clarity with support for wideband codecs (G.722), full-duplex operation, advanced echo cancellation (AEC), and digital signal processing. The result is exceptional voice quality close to a face-to-face conversation, superior to entry-level IP phones.
❓ How do I configure the phone for the first time?
The configuration of the Yealink T29G can be done in several ways. For a manual configuration, connect the phone to your network, access the settings via the menus on the screen, and enter your SIP account information (server, username, password). For an automatic configuration, the T29G supports provisioning via DHCP, TFTP, HTTP/HTTPS, or FTP. The Yealink user manual available online details all the step-by-step procedures for beginners and administrators.
